Privacy Policy
This policy explains how MARKETING MILL STUDIOS LTD collects, uses and protects personal information when you visit mmstudiosltd.info or send an enquiry through its contact form. MARKETING MILL STUDIOS LTD is responsible for the enquiry information described here. You can contact us through the form on this website.
Information you provide
The contact form asks for your name, surname, email address and message. You may also provide a subject. We receive any other personal information you choose to include in the message, so please avoid sending information that is not needed for your enquiry.
We collect this information directly from you when you submit the form. The form asks you to confirm that you have read this policy. That confirmation is used to bring the policy to your attention at the point of collection; it is not an agreement to receive marketing messages.
Technical information from a visit
When your browser requests a page, our hosting provider may process information needed to deliver it, including your IP address, browser type, requested page and time of access. Hosting logs may also help diagnose faults, detect abuse and keep the website available. This technical information is separate from the details you type into the contact form.
The website loads Google Fonts. Your browser may connect directly to Google to obtain those font files and disclose technical request information, such as your IP address and browser details, to that provider. Google's privacy information explains how it handles those requests.
Why we use information and our lawful basis
We use the details you send to understand your enquiry, reply to you and retain enough context for any follow-up. Where you ask about working with us, this may be necessary to take steps at your request before entering into a contract. For general enquiries, our legitimate interest is to communicate with people who contact MARKETING MILL STUDIOS LTD and manage those conversations.
We use technical information to operate, troubleshoot and protect the website. Our legitimate interest is to provide a working and secure service. If we must retain or disclose particular information to meet a legal obligation, that obligation provides the basis for that use. We do not use contact form submissions to enrol you in a marketing list or to make automated decisions about you.
What happens if you do not provide information
Using the contact form is voluntary. Your name, surname, a valid email address and message are needed to submit an enquiry so that we can understand it and reply. A subject is optional. You can browse the public pages without completing the form.
Storage and security
Submitted enquiries are saved to a text file outside the public website directory. Access to this file should be limited to authorised personnel and service providers who need it to operate the site. We take reasonable steps to protect information against unauthorised access, loss and misuse, although no internet transmission or storage method can be guaranteed completely secure.
If an enquiry leads to further correspondence or a business relationship, related information may also be held in the systems used to manage that relationship. Those records should be handled in line with the same purposes and applicable data protection requirements.
Who may receive information
Our hosting provider may process website traffic and stored enquiries on our behalf. People working for MARKETING MILL STUDIOS LTD may access an enquiry when they need to respond or manage it. We may share information with professional advisers or public authorities where reasonably necessary or legally required. We do not sell enquiry details to third parties.
International transfers
Some hosting or third-party website services may process technical data outside your country. If personal information is transferred internationally, the appropriate safeguards required by applicable data protection law should be used. You may contact us through the form if you want more information about a transfer relevant to your data.
How long information is kept
We keep an enquiry for as long as needed to respond, manage any resulting discussion or relationship, and meet relevant legal or record-keeping obligations. We then delete it or remove information that identifies you when it is no longer needed. The period can differ depending on the nature of the enquiry and whether it develops into a business relationship. Hosting logs are kept according to the hosting provider's operational settings.
Your data protection rights
Depending on applicable law and the circumstances, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction of use or a portable copy. Some rights have exceptions; for example, information may need to be retained to meet a legal obligation or to establish, exercise or defend legal claims.
You may object to processing based on our legitimate interests. If you object, we will consider your circumstances and stop that processing unless there is a lawful reason to continue.
Requests and complaints
To ask a privacy question, make a rights request or raise a concern, use the contact form and write “Privacy request” in your message. We may ask for information needed to verify your identity before acting on a request. If you are dissatisfied with our response, you may complain to the UK Information Commissioner's Office through its complaints service, or to another competent data protection authority where applicable.
Cookies and similar technologies
The contact form does not require an account or a browser cookie. This website does not include an analytics or advertising cookie tool in its current code. External services used to deliver fonts may have their own technical practices. Your browser settings can help you manage cookies and other stored website data.
Updates to this policy
We may update this policy when the website, the services used to operate it or the way enquiries are handled changes. The “Last updated” date above shows when this version was published. Please review this page when you use the site again.